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FAQ

Do you ship worldwide?

Yes! If your country is not listed, please feel free to contact us. Please note that we are not responsible for any local taxes or customs fees that might be imposed by your country.

How long does it take for my lights to be shipped?

SHIPPING: Due to extremely high demand, please allow an extra 1-2 weeks for your order to be delivered.

There is a processing time of 3-5 business days. Afterwards products will ship and generally take 12-20 Days or faster to arrive in the United States. International shipping (outside of the United States) may take longer up to 20-35 Days or faster.

Can I cancel my order?

Sorry! When an order is placed on our website it goes directly to our warehouses to be processed. We currently do not offer cancellations because by the time they've reached our supplier, your order is already in production.

Can I get a refund?

Yes, if you contact us for a return within 30 days of your purchase, we'll gladly refund your full purchase after you return the product.

How can I contact you if I have any questions?

Please email us at customer.friendlypuppys@gmail.com